We love working with our clients. And they love working with us! There are many reason companies choose Paper Trails.
Many businesses trust Paper Trails for their payroll and HR needs in order to make their HR process more efficient and effective. Here are the top reasons business partner with us.
Local Support Team
Paper Trails provides a dedicated local (no 1-800 number here!) support team ready and willing to help! We are easily reached by phone or email. Each customer is assigned a knowledgeable and friendly expert as a point of contact to connect to throughout our relationship.
Convenience
To ensure all employees and managers can access key HR and payroll tasks on the go, our payroll & HR solution offers a flexible and customized mobile application. Login from any device at any time for you to manage your business and your employees to access their accounts.
Reporting on Demand
Data is power, especially in business. You need to keep track of all data points relevant to your business operations. Our system provides automatic custom report packages with every payroll and an easy-to-use custom report builder that does not require specialized reporting knowledge.
Implementation
We make the setup and onboarding process simple and efficient. Whether you are joining us at year end or mid year, we work with your previous provider to gather year to date history and data reconciliation to ensure a smooth transition. Our dedicated implementation team is ready and willing to assist!
Accuracy
Our team provides timely and accurate services to stay compliant and avoid penalties. Attention to detail starting at the initial discovery meeting, through configuration and continuing for the full duration of our relationship ensures accuracy for your business.
Customer Loyalty
Customer loyalty and retention is at the top of our priority list. We strive to provide a top notch and personal service designed to each and every one of our clients needs, which is reflected in our high customer retention rate.