How do I setup my self-service account?

Setting up your account for the first time is easy!

Download step-by-step instructions here.

When your employer adds you to the systemyou will receive an activation email from papertrails@myisolved.com. This activation link is only good for 72 hours, so don’t wait to activate your account.  **IF your employer is not a client of Paper Trails, contact your employer for help**

  1. Click the authentication link in the email.
  2. The authorization code you’ll need is the last 4 digits of your social security number.
  3. Create a secure password (put it somewhere safe).
  4. Accept the terms of use, and you’re in!

If you did not activate your self-service account within 72 hours of receiving the activation email, please contact your employer to have the activation link re-sent to you.