How do I contact customer service?

Ways to contact customer service.

At this time, we do not have any live agents available.  For help with your account, visit papertrails.com/help.

If you are an employee of a business that uses Paper Trails and need further help, please contact your employer or manager.  If you are an employer and a current client of Paper Trails, please reach out to your payroll processor for further help.

Unfortunately, if your business is not a client of Paper Trails, we are unable to assist you.

You can also send us a message here and a member of our team will reach out if we can be of assistance.